Contact Us
Our dedicated customer support team is available to assist you with any inquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance to all players while maintaining compliance with New Zealand gambling regulations and responsible gaming standards.
Contact Information and Support Channels
We offer multiple communication channels to ensure convenient access to our support services. Our team operates in accordance with New Zealand Consumer Guarantees Act and Privacy Act requirements, ensuring your personal information remains secure during all interactions.
| Contact Method | Details | Response Time |
| Live Chat | Available through website interface | Immediate |
| [email protected] | 24-48 hours | |
| Phone | +64 9 123 4567 | Business hours only |
- Prepare your account details before contacting support for faster resolution
- Clearly describe your issue including relevant transaction numbers or error messages
- Ensure you are contacting us from your registered email address for security verification
- Review our responsible gambling resources if your inquiry relates to gaming limits or self-exclusion options